Shipping Policy

Domestic Shipping Policy

Processing Time:

  • Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving payment confirmation.
  • If we experience a high volume of orders, processing may take an additional 1-2 days. We will notify you of any significant delays.

Shipping Time:

  • Standard delivery: 3-7 business days from the dispatch date.
  • Delivery times may vary based on your location, courier partner, and any unforeseen logistical constraints.

Shipping Charges:

  • Shipping charges are calculated at checkout based on your order weight and delivery location.
  • Free shipping may be available for specific promotional offers or order values (as applicable).

Tracking Information:

  • Once shipped, customers will receive a tracking number via email or SMS to monitor their shipment status.

Undeliverable Packages:

  • If a package is returned due to incorrect address, multiple failed delivery attempts, or customer unavailability, re-shipping charges may apply.

International Shipping Policy

Processing Time:

  • Orders are processed within 2-4 business days after payment confirmation.
  • Delays due to customs clearance or unforeseen circumstances may extend processing time.

Shipping Time:

  • Standard International delivery: 6-14 business days from the dispatch date.
  • Actual delivery time depends on the destination country’s customs process and local postal service efficiency.

Shipping Charges & Taxes:

  • International shipping charges are calculated at checkout based on destination, package weight, and courier service.
  • Customs duties, taxes, and import fees are determined by the destination country and are the responsibility of the customer.

Tracking Information:

  • Tracking details will be provided via email or SMS upon shipment.
  • Some international locations may have limited tracking updates depending on local courier partners.

Customs & Regulatory Compliance:

  • Customers must ensure that their ordered items comply with the import regulations of their country.
  • If an item is restricted or prohibited by customs, ‘Fashionner’ is not liable for non-delivery or additional charges.

Lost or Delayed Shipments:

  • We are not responsible for delays caused by customs, courier service disruptions, or natural calamities.
  • If your package has not arrived within the estimated delivery time, please contact our support team for assistance.

Order Modifications & Cancellations

  • Once an order is placed, modifications may not be possible due to quick processing times.
  • Order cancellations are accepted only within 12 hours of purchase. After dispatch, cancellations are not allowed.

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IS SHIPPING FREE?

Shipping is free all over India for selected products. For some products, you have to pay for shipping. 

WHEN WILL I RECEIVE MY ORDER?

Orders are shipped out directly from any of our many warehouses located in India and we will do everything we can to get you your order as fast as they can! Due to the popularity of our offers, please allow an estimated 3-14 days for your order to arrive.

We are trying to ship and deliver our orders as soon as possible. But due to the COVID-19 pandemic, delivery time depends on the respective country's restrictions and lock down rules. Yet we are trying our best to deliver the package as early as possible. 

CAN I TRACK MY ORDER?

YES, you will receive the AWB number (within 1 - 2 days) once you place an order. You can track your order on our Tracking Page with the help of an AWB number. If still, you face an issue in tracking your orders the contact us at contact@fashionner.com

WHY IS MY ORDER BEING SHIPPED IN DIFFERENT PACKAGES?

If you have a multi-item order, each item may be shipped from the different warehouses, depending on which one has them available the fastest. Alternatively, if an item is popular and on a bit of a backorder, we might ship your items at different times, in different packages, to prevent holding up your order and to get it to you as fast as possible.

 WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?

All of our orders are sent with insured shipping and handling. If an order gets stuck at any place, sent back, or even lost during the delivery process, we apologize! In cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible.

WHAT IF CUSTOMER DENIED TO ACCEPT THE ORDER?

As per the policies of https://www.fashionner.com/ Store Shopping. of India, customers cannot deny accepting the order at the time of delivery. Before shipping any order, the representative from fashionner Shopping contacts each customer to confirm the order and their address details. If the customer confirms the order on call and then refused to accept it at the time of delivery, then fashionner Shopping can take strict legal action against the buyer.

International Shipping Avaliable

Fashionner is the one-stop shop for all of your shopping requirements. Fashionner is renowned for offering huge discounts on both Imported goods as well as a broad selection of product categories.

The buyer should make sure he or she wants to buy the items before confirming the order, not after. After an order is confirmed, the buyer enters into a legally binding contract with the seller to purchase all items in that order.